With the help of communication tools (telephone marketing, SMS, e-mail distribution), we increase your company's revenues by increasing sales to new and existing customers.
Solving complex, diverse tasks using outbound telephone contact is a key competence of B2C Efficiency.
Today B2C Efficiency has successfully implemented the following services:
- Attracting customers for service
- Informing about special promotions, offers and events
- Collection, analysis and transmission of customer opinions to the customer (Voice of customer)
- Conducting Mystery Shopping inspections
- Calling customers to check the level of satisfaction with the service
- Informing about revocable campaigns with an invitation to the service.
Effective communication successfully solves multiple problems:
- Identifying service problems at an early stage
- Generation of demand for products and services
- Staff motivation
- Formation of a positive brand image
- Organization of additional support for clients
All communication is accompanied by analytical reports, high-quality data processing, the creation of reliable and informative client databases.